What if the product I ordered arrived damaged or nonfuctioning?
If the carton arrived damaged or the product(s) arrived in nonworking order, please contact Barnett Sports USA at (866) 536-4317. If a damaged item is returned, we will ship an undamaged item at no additional shipping cost.
What if the product I purchased is the wrong size?
If the item is returned in new and unused condition with the packaging slip and within 30 days of delivery, you will be issued a refund at the original purchase price, plus sales tax if applicable in the original payment method, minus shipping charges within four weeks of shipping your package to us. Items that have been used or are past the 30 day return period may not be returned. We apologize for any inconvenience this may cause.
What if I want to make an exchange?
You can exchange new and unused items within 30 days of delivery. Items must be returned to Barnett Sports USA in a new and unused condition and contain all original materials included with the shipment. New shipping and handling fees will apply. We are unable to exchange your item if the merchandise is found to be dirty, stained, damaged or abused.
Typically two to three days to most locations in the US (specific delivery standards may be available with postage is calculated). This is not a guaranteed service.
What does "Express Mail Service" mean?
Items are delivered to the addressee (recipient) by noon or 3:00pm the next day, or noon or 3:00pm the second day.
(PO to PO) Items are available for collection by the recipient by 10:00am the next day or second day (or next day or second day that the destination Post Office is open for retail business).
What does "Parcel Post" mean?
Typically two to nine days in the 48 contiguous states for most origins and destinations. Specific time standards may be available when postage is calculated.
Please refer to each individual product's description. The sizing information (if any) will be listed there.
What ages are your products appropriate for?
All ages can use Barnett products. Our Football and Rugby products have been sold internationally for 21 years and counting. We work with Youth Leagues, High Schools and Colleges across the United States, and can meet all you equipment needs.
Thanks Barnett for being a resource for our local team. Our adult rec league is now outfitted in the Heat Pro. Safety is a big concern, and Barnett is our solution.
A teammate recommended that I check out the Heat Pro. I did a lot of online research and decided to go with Barnett. I am very happy with the product.
When my son joined a football travel team, we created custom team visors from Barnett. We were able to upload our team name and logo for the visors. Thanks!
Great selection of football pads and accessories. I was able to find what I was looking for - for a much lower price than other retailers.
Thank you Barnett for providing a quality scrum cap at a GREAT price! My grandsons play rugby and it makes me feel better that they’re wearing the scrum caps for protection. It was great meeting you at Dusty Rhodes Park.